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San Antonio Homeowners Benefit from SERVPRO's Comprehensive Flood Mitigation Package

11/27/2019 (Permalink)

The SERVPRO Green Fleet Parked on the street in front of tall buildings. Why Call SERVPRO for Water Loss Mitigations—Large or Small? The Cavalry Has Arrived—We’re Faster To Any Size Disaster

Why SERVPRO Provides Peace of Mind During Flood Damage Cleanup in San Antonio

When flash flooding impacts your San Antonio home, you need a fast response, not a shopping list of equipment, cleaners, and disinfectants. Mitigating and remediating the harm from floodwaters invading your lower levels, foundation, or crawl space requires both specialized training and the tools of the disaster restoration trade. These requirements are why new and returning customers seek out our services.

Safety During Flooding Response

Because mud, silt, other debris, infectious waste, chemicals, and dead animals and insects can contaminate your San Antonio home during flood damage, numerous safeguards must be in place during cleanup. First and foremost, the water of any category presents a hazard. Slips and falls, electrical shock, and even drowning are possible if responders are not prepared with a comprehensive understanding of the risks when wading into floodwaters. Illness and reactions to pathogens and chemical agents swept into your home are a significant source of concern. The need to follow the restoration industry best practices is critical. Our familiarity with and commitment to utilize personal protective equipment (PPE) and proper containment, removal, and disposal protocol are why we can deliver rapid results that meet or exceed local regulations and standards.

Comprehensive Understanding of Psychrometry

The science of drying or psychrometry is the foundation of our work in the flood recovery industry. If the principles of psychrometry are poorly understood or research-based protocols are not followed, the progressive deterioration of building materials is inevitable, and secondary damage like mold outbreaks are probable. Our employees’ mastery of the Institute of Inspection, Cleaning and Restoration Certification (IICRC) coursework on flood damage mitigation and remediation is why SERVPRO is an industry leader. Every phase in our assessment and project planning process is grounded in a firm grasp of the current drying theories standardized by the IICRC. The steps our certified technicians take to complete the multitude of tasks needed to make it “Like it never even happened” are carefully prioritized and completed professionally.

Flood Damage Recovery for Both Structure and Contents

Our full-spectrum range of services includes specialized evaluation, scoping, and strategies for flood damage to your house and also to the furnishings, household goods, and personal possessions that make it a home. Providing solutions to flooding damage that embraces both building materials and contents is why SERVPRO is a trusted disaster partner in the region.

Learn why SERVPRO of Braun Station is a reliable and reputable flood damage asset when you call (210) 267-2159 as the waters begin to recede. We’re Faster To Any Size Disaster and eager to prove the benefits of selecting our services.

A Primer on Handling Water Damaged Electronics in San Antonio

11/20/2019 (Permalink)

Water spill on electronic equipment, Power strip next to water spill Water and electronics don’t mix.  SERVPRO has the know-how to safely clean-up water spills.

Tips for Managing Electronics During Water Cleanup in San Antonio

Electronic devices are available to assist and entertain the residents of San Antonio in nearly every room of a home. Desktops, laptops, sound systems, televisions, projectors, appliances, mobile devices, and more are at risk of damage when your house experiences a water loss. Avoid the expense and inconvenience of replacing most of your electronics by adhering to the protocol that follows.

Protect Against Electrical Shocks and Shorts

The first step during water cleanup in San Antonio involving electronics is to unplug or shut off the power to all devices, including modern “smart” appliances. Disconnect backup batteries as well. Managing current flow ensures that you and your family, as well as members of our team, have protection from potential electrical shocks, which can result in severe injury or worse. It also minimizes the chances that the electronics might suffer a short in their wiring or systems that can permanently damage the unit.

Remove Devices from Water-Affected Environment

When possible, move electronics from the spaces in your home that contain excess water. If affected items are too large or heavy to move, the SERVPRO team recommends covering devices with heavy-duty plastic. Raising them on non-conductive blocks like wood or plastic is also a way to mitigate further harm from the water crisis.

Proceed with Water Extraction 

The spaces containing the electronics should receive water cleanup services from trained SERVPRO technicians. If the power must remain off, our truck-mounted equipment can extract moisture without delay. Blot excess water from the outside surfaces of the electronics with clean absorbent material such as towels.

Dry Out the Space with Caution -- Monitor Temperatures

During a water cleanup, maintain ambient temperatures above the dew point. Failure to do so can cause condensation and corrosion inside electronic equipment. SERVPRO sets up a dehumidification perimeter to stabilize space until arrangements can be made to have the various devices evaluated by appropriate electronics technicians. 

Be proactive with water damaged electronics by partnering with SERVPRO of Braun Station to protect and dry out items appropriately. Communicate your concerns about your “smart” technology when you call (210) 267-2159 to set up an assessment.

More about San Antonio.

Using Our Truck-Mount Pump Extractor in San Antonio Homes

11/13/2019 (Permalink)

Living Room with puddles of water on the flooring. Flood damage in your San Antonio home? No worries SERVPRO will be there in a flash for all your water damage needs.

We know the right ways to handle your San Antonio flood damage.

While much of the greater San Antonio area combats bouts of drought annually, these same instances can be responsible for substantial flood losses when torrential downpours happen after long periods without rain. Flash flooding can occur before ground saturation has an opportunity to occur, threatening all homes and businesses in the path of the migrating water. In some situations, homes can contend with several inches of standing water on the main floor of the house. 

With many properties in the outer-lying metropolis constructed as single-story ranch houses, flood damage to San Antonio residences can encompass the entire household simultaneously. Addressing these threats as quickly as possible is the priority of our SERVPRO flood recovery team, as the less saturation and exposure that occurs, the less tear-out and reconstruction that your property ultimately needs. While we have an in-house division of licensed contractors to address structural concerns, our objective is to restore before replacing. 

While we have dozens of extraction tools and devices that we use to address standing water in various scenarios and severities, the worst potential flood loss situations demand the use of our truck-mount pump tanker truck. This high-capacity unit can forcefully remove standing water down to a two-inch depth, where our SERVPRO team would traditionally begin using wet-vacs and light wands to collect the rest of the remaining water in the damaged region. 

Because this extractor is part of our Green Fleet of service vehicles, it can roll out with our team of certified Water Restoration (WRT) and Structural Drying (ASD) specialists. We can place it near available entry points to ensure that our lead out hoses can reach wherever the problem areas are in the single-story flooded residence.   

As challenging as flood loss can seem, you have a team of qualified professionals to help with mitigation, reconstruction, restoration, and cleaning to make these losses “Like it never even happened.” The fast solutions for water removal during a flood hinge on our powerful and effective truck-mount options in our extractor inventory. Our SERVPRO of Braun Station team is standing by 24/7 by calling (210) 267-2159. 

To find out more about San Antonio, click here.

Top Water Damage Causes in San Antonio, TX

10/23/2019 (Permalink)

One of the fastest ways to ruin a beautiful home is water damage. If you aren't careful, this destructive force will eat up your home's value and destroy your quality of life. SERVPRO of Braun Station in San Antonio, TX, recommends taking precautions against the most frequent situations likely to leave water damage. While some accidents still happen, protecting from these five common causes of water damage in the home will significantly decrease your risk.

Most Common Causes of Water Damage

1. Broken Pipes

A plumbing problem can spew gallons of water through your house in moments, so it's important to keep an eye on your pipes. Pay attention to leaks, drips, and signs of deterioration, and have a plumber inspect your house regularly.

2. Accident

A clogged toilet or too much soap in the dishwasher can mean water that spreads across your kitchen or bathroom. While these areas are better equipped than most to handle a spill, if there's a large-scale problem, then professional water extraction can protect your property.

3. Leaking Roofs

All it takes is one little hole to let the weather into your house—and when a problem starts at the top floor, it can trickle down all the way to the bottom. Keeping your roof in good repair will protect your interior from rain and all the problems it brings.

4. Humidity

This insidious form of water damage has no single obvious source and is likely to affect your basement. A dehumidifier can help, but to make a long-term change you'll need to work on waterproofing your basement.

5. Flash Flooding

No matter how well your house is designed, it will only keep out as much water as you and the builders plan for. Research what to do in case of a flood in your area, and take steps if heavy rains are expected. Afterward, schedule professional flood cleanup.

Not all water damage can be prevented. If you still find your house taking on water, your next best step is professional cleaning and restoration. Call SERVPRO of Braun Station today to remove and repair water damage. You can reach them at (210) 267-2159.

Why Risk Secondary Water Damage to Your San Antonio Home? SERVPRO Removes the Threat of Hidden Moisture

10/23/2019 (Permalink)

Dehumidifiers, Air Movers, Drying Mat positioned on a Hardwood Floor in Leon Valley, Texas The Advanced Drying Equipment Is Just Another Reason Why SERVPRO Is the Answer to Water Damage in Your San Antonio Home

The Difference Between DIY Water Damage Cleanup and Professional Extraction in San Antonio Properties

Limiting loss is the reason to begin water damage cleanup as soon as possible. Unfortunately, water moves quickly and runs downward. It is challenging to determine migration paths without professional equipment.

Often San Antonio homeowners start water damage cleanup and soon find they need assistance. Water degrades by absorbing contacted materials as it sits within a property and, after 48-hours, receives the designation of black water, a category three biohazard, which is why cleanup should happen as quickly as possible after the initial event.


The technicians have extensive training for water extraction and the restoration of homes affected by water damage. For example, solid wood table legs may look like a loss with swelling from water exposure, but your SERVPRO technician has both the techniques and experience to give that piece of furniture restoration potential rather than have it counted as a loss. This action saves money on the purchase of a replacement. This is content preservation.

Locating Water Within the Home

Unless homeowners have access to different types of moisture detection equipment, there is no way to determine if water has migrated within floor joists or wall cavities without the removal of baseboards or portions of the flooring. SERVPRO technicians bring several types of moisture detection equipment that have sensitivity levels to detect moisture within walls and other hidden areas without the need for removal of the sheetrock or baseboards. Both pointed and flat moisture meters, infrared camera imaging, and thermo-hygrometers are in the SERVPRO arsenal of scoping and detection devices.

Professional Water Extraction is a Must

DIY water cleanup leaves the property at risk of both mold development and foul odors. SERVPRO has different kinds of equipment to use for various surfaces. Portable pumps with weighted extractor heads push the water out of carpet and padding, while squeegees are an efficient way to collect the water on tile or laminate floors.

Drying Equipment Makes the Difference

You can use every fan in your home and even borrow a few to dry wet floors, but generally, only the surface dries. SERVPRO uses centrifugal air movers, and it is not just a pretty name. These specialized pieces of equipment blow air at such high velocities, it causes embedded moisture to rise where industrial dehumidification equipment captures and ports it away. The result is a dry water loss area from top to bottom. The drying goals are to achieve acceptable moisture content levels (typically 12% or less) in materials and an ambient RH of about 50%.

At the first sign of water damage, contact SERVPRO of Braun Station at (210) 267-2159. The certified technicians stand ready to assist local homeowners with any kind of water loss and make it "Like it never even happened."

We service San Antonio’s many zip codes.

We Discuss Important Steps During Flood Cleanup in Your San Antonio Home

10/21/2019 (Permalink)

Wall with water wicking up the drywall Our experts will take care of any flood damage in your home and make it “Like it never even happened.”

Crucial Steps During Flood Cleanup in Affected San Antonio Properties  

Flooding incidents can cause a wide array of problems, but soiling the property is the main issue. The water can sweep mud and silt into the structure. The water intrusion also leads to bleeding of dyes and stains in fabrics due to chemical changes. Carrying out a thorough cleaning exercise is therefore vital to restore the property to its preloss state. Several steps are crucial for successful flood cleanup.

Removing All Forms of Soiling

For the flood cleanup exercise in San Antonio to bear fruit, there is a need to reach all areas soiled during the incident. Depending on the source of the water or other prevailing conditions during the incident, the areas might be widespread and affected materials vary. In cases where intrusion happens through the roof, soiling might extend beyond the ground level. Our SERVPRO cleaning specialists inspect the entire house paying close attention concealed areas such as cabinets and contents made of fabric. We use shovels to remove sludge, silt, or mud then use pressure washers or other equipment to clean the soiled areas. 

Removing Deteriorated Materials

Water intrusion affects materials compromising their structural integrity in different ways. For example, some types of insulation mat when wet, while drywall becomes soggy and discolors. Water also affects carpets and pad. Removal of all deteriorated materials is essential during the cleanup. Our SERVPRO technicians make flood cuts removing wet drywall and creating room to reach insulation and other materials in the wall cavities.  We also remove the carpet and pad for disposal.

Deodorizing All Smells

It is common for bad smells to develop when the property is affected by a flooding incident. The smell of rotten eggs, in particular, makes the home uninhabitable. Such smell is likely to develop in case of sewage backup or when floodwaters sit in the house over extended periods. Most of the smells dissipate after routine cleaning. However, lingering smells require specific deodorization efforts depending on the materials. For upholstery, our SERVPRO technicians mist on a deodorizer after cleaning. For walls and ceilings, we use a pump sprayer or ULV fogger to apply the deodorizer.

When done correctly, cleanup should help restore your property to its preloss state. Call SERVPRO of Braun Station at (210) 267-2159. We’re Faster to Any Size Disaster.

For more about San Antonio click here.

Water Damage Remediation in San Antonio: Do You Really Need It? This Will Help You Decide!

10/15/2019 (Permalink)

two broken pipes on white background Whether water damage is external from a storm or comes from inside the home from a pipe break, contacting SERVPRO is an excellent solution.

SERVPRO Turns Around Water Damage in San Antonio Laundry Room

Some of the worst types of water damage that occur in homes happen when a regularly used appliance suddenly malfunctions or there is a supply line break. This results in copious amounts of water on the floor requiring removal. A good example is a washing machine, which performs its duties flawlessly until one day a homeowner places the usual load of laundry inside and goes off to do other things in the home and the machine malfunctions.

Once water is on the floor of the laundry room, migration happens fast, and everywhere it goes in the San Antonio residence has potential water damage unless clean-up efforts begin quickly.

Location of the Laundry Room Matters

When a water loss occurs on an upper level in a home, the potential for water to run through the flooring into the floor joists and breach the ceiling below is likely as water follows the path of least resistance, downward. SERVPRO technicians map the migration of the water using their advanced moisture detection equipment to scope the property and quickly ascertain areas that require attention.

Airflow Has to Happen

Unless adequate airflow reaches wet areas, the potential for further wicking into sheetrock, softening of building materials, mold and foul odors are all possible outcomes. Technicians drill weep holes to perform the dual purpose of allowing both drainage and increased airflow. 

Controlled Demolition as Needed

In cases where weep holes are not enough, SERVPRO technicians cleanly cut away warped or buckled sheetrock as has no restoration potential. When removed, they can direct air from their centrifugal air movers into the spaces and dry floor joists and wall cavities expediently. 

Attention to Carpet and Upholstery 

In the event water comes through a ceiling, furnishings on the floor below are in danger. When damage happens to carpet and upholstered furnishings, they are not necessarily a loss. The technicians have water removal equipment with specialized attachments such as weighted extractor heads for carpet and accessories for fabrics. 

Directed Drying

When the technicians set up drying configurations, it is more in-depth than pointing high-velocity air movers at wet surfaces. Attention to hard-to-reach areas such as floor joists between floors requires specialized equipment such as floor mats to force warm, dry air into these areas. 

SERVPRO of Braun Station at (210) 267-2159 for the cleanup and restoration from water damage in your home. Our technicians have the training and expertise to make the water loss "Like it never even happened."

Click here for more information about the city of San Antonio.

How Soot Continues to Damage San Antonio Homes Long After the Fire is Extinguished

9/30/2019 (Permalink)

Living room with soot covered walls and several sections of drywall burned away Soot particles can be unhealthy to breathe. Leave the cleanup to the professionals. Call SERVPRO to restore your home!

Primary Risks of Soot Damage in San Antonio Homes 

Soot is one of the most detrimental obstacles to overcome after a fire loss in San Antonio homes. It is also one of the most challenging effects for homeowners to clean on their own. The risks for smearing and staining are high with these particulates, making the handling of this situation a delicate procedure. Our SERVPRO technicians have extensive training and hands-on experience with the removal of soot residues on contents and surfaces. 

While the presence of soot can be a destructive force to surfaces, there are other reasons that this fire damage in San Antonio properties must get addressed fast. The more that you can understand about soot and its effect on the household, the better you can appreciate a need for professional restoration from Institute of Inspection, Cleaning and Restoration Certification (IICRC) accredited professionals like ours. 

You might not fully know the risks of having soot particulates circulating throughout a recently extinguished property. Airborne soot particles are much more hazardous than the effect it can have on the surfaces where these particles come to rest. Soot gets created by incomplete combustion of various organic materials like wood, oil, coal, and other similar materials. This debris left behind is highly acidic and nearly impossible to distinguish with the naked eye when in circulation around your home. 

Our SERVPRO professionals want to stress the importance of proper personal protective equipment, even if wish to initially attempt cleanup and recovery on your own. These microscopic particles can travel deep into your lungs and cause damage when you do not use effective preventative measures like half or full-face cartridge respirators. These devices can help to filter out even these small particles, much like dust and spores in the environment, to keep you safe during cleaning. 

Because of the acidic composition, soot resting on finished surfaces and metal materials can have a dramatic impact. The makeup of this residue can strip the finish off of certain surfaces and can cause metal like plumbing and other piping to deteriorate. 

Soot might seem like a standard, non-threatening effect to combat after a fire gets extinguished in your home, but it can be more of a challenge than you might believe. Our skills and experience in fire recovery can help us contain this threat and remove it safely from your home. Give our SERVPRO of Braun Station a call today at (210) 267-2159.

More about San Antonio.

Tree Damage Can Flood San Antonio Properties

9/18/2019 (Permalink)

Tree laying on a home with a crack in the side of the home. Let SERVPRO of Braun Station take over your water damage worries in San Antonio when a tree falls on your home.

We can help with your flood damage, as well as any debris in or around your San Antonio home after a storm.

The Greater San Antonio area has seen substantial storms ranging from the remnants of hurricane strength systems that make landfall in Corpus Christi to tornadoes and other natural disasters that can threaten our area. Excessive winds and torrential rainfall make a potent concoction that can spell disaster for trees on your property, especially if they are already compromised. A fallen tree that hits your home can leave openings and wide gashes that are accessible to water runoff and direct rainfall.

Flood damage in San Antonio homes can happen in several ways, but when tree damages have led to the flooding, you have more than one concern to face. Not only do you have to address the standing water in your home that continually worsens, but you also must address the structural damage of the tree and its removal. Fortunately, our SERVPRO professionals have gotten equipped to help you handle all of these concerns.

With a team of contractors under our roof, we can approach these storm damages with confidence and experience. Not only can we address temporary boarding and tarping of breaches in your home’s exterior, but these same professionals can oversee the removal of the tree to prevent further structural compromise. Once mitigation work completed inside of the house, our restoration professionals can work to completely repair and rebuild areas of the property that became damaged by a falling tree.

Addressing the flooding inside the house is also an important step that must begin immediately. Standing water can quickly absorb into materials and surfaces, so our SERVPRO team utilizes efficient extraction tools and drying equipment. From our portable sump pumps and trash pumps to our air movers and dehumidifiers, we can quickly gain control of a flood loss situation to protect your home and its contents.

As tricky as flood loss situations can be to navigate, they can be even more challenging when you include the removal of a tree and the destruction it can cause your home. Whenever these situations arise, you can count on the fast response and expertise of our SERVPRO of Braun Station team to help however you need. Give us a call whenever disaster strikes at (210) 267-2159.

To learn more about San Antonio, click here.

Why SERVPRO Is The Leader In Fire Damage Restoration In San Antonio

9/9/2019 (Permalink)

SERVPRO van in parking lot Our certified technicians are ready 24/7 to handle your fire damage restoration. We have the expertise, equipment and experience.

Speed and Full-Spectrum Service Are Why SERVPRO Is San Antonio’s Fire Damage Solution

A fire in your San Antonio home is a crisis, hard to manage without professional skills, training, and experience. Many interrelated tasks need completion during a tight time frame, which is why our multi-certified team of disaster recovery specialists fits the requirements of a fire loss project so well. Rather than lining up various contractors who specialize in niche restoration areas, we can deliver a complete mitigation and remediation package with no delays.

Fire Damage Includes Water Damage

The instances where household fire damage in San Antonio do not have water removal as a first job are nearly non-existent. Firefighters use water and chemicals to knock down fires, and the resulting mess of dirty, debris and soot-filled water is an expected complication. Our crews count as members employees who hold certifications as either or both Water Damage Restoration Technicians (WRT) and Fire and Smoke Restoration Technicians (FSRT). Our ability to move seamlessly from water containment and removal to soot and smoke mitigation and remediation is why we complete fire damage projects successfully, on time, and following industry best practices.

Precautions Needed for Safe Fire Residue Recovery

Fire damage residues are highly toxic and corrosive, capable of discoloring paint and drywall, tarnishing metal, and etching ceramics and glass. When cleaning up after a fire loss, our employees must wear appropriate personal protective equipment (PPE). As we collect and contain the dangerous debris, our knowledge of local hazardous waste disposal requirements streamlines that part of the job. Limitation of the harmful effects of airborne chemicals, gases, and particulates is why SERVPRO typically uses a negative pressure air filtering scrubber system in work areas. 

Rapid Mitigation and Remediation of Fire Damage

Significant deterioration occurs to surfaces beginning within minutes to hours of a fire. We’re Faster To Any Size Disaster, and this commitment is why SERVPRO receive high praise from our customers. We can scale up the number of crew members to ensure that evaluation of the different kinds of soot occurs quickly. We follow with prompt treatment, utilizing specifically matched cleaning products, tools, and methods.

Our dedication to creating a comprehensive and well-equipped fire disaster recovery team is why SERVPRO of Braun Station stands out in the region. Call (210) 267-2159 for assistance with all aspects of fire loss remediation.        

See more about San Antonio.