Recent Posts

Mold Damage Cannot Wait if Suspected in Your San Antonio Home

5/17/2022 (Permalink)

Mold damage on a white wall Count on the professionals at SERVPRO if you find mold damage in your San Antonio home.

Never Trust Mold Damage Cleanup to Anyone but SERVPRO in San Antonio

Mold infestation is the type of problem you rarely see coming. You may expect to spot a bit of mold around your bathtub or shower, but if you start to see issues on your ceilings or walls, that is a much bigger problem. Unfortunately, mold remediation is a challenging and daunting process that is never smart for a DIY project. Due to the effects of black mold, having the pros at SERVPRO come to your San Antonio property is the safest, most effective option. We will always make it Certified: SERVPRO Cleaned!

Why contact SERVPRO for help with mold damage in San Antonio? Because we have the training, equipment, and experience to get, the job done right the first time. You should contact us for mold cleanup if:

  • You start spotting mold development on your ceilings, walls, or under the bathroom or kitchen cabinets
  • There is a pervasive musty-type odor within your home
  • Your interior is relatively humid, or there have been several plumbing issues

Why is Mold Remediation So Challenging?

There are also countless types of mold growing inside and outdoors. All mold spores require the same elements to fester and colonize; organic materials and moisture. Homes are loaded with organic materials like wood, carpeting, paper, cotton, etc. However, the real catalyst in any mold situation is moisture. This is why so many bathrooms succumb to mildew and mold issues.

Mold remediation is exceptionally challenging for a couple of reasons. One reason is that mold can be hard to find, especially if there is a hidden plumbing leak. The other is that spores are both airborne and microscopic. These tiny spores can latch onto your hair, clothing, pets, and anything else that comes into your home. This is why it is better to have pros onsite and ready to handle all cleaning the proper way – never causing more of an issue by inadvertently disturbing mold so it travels to unimpacted areas of your home. 

Why is SERVPRO the Team to Call for Mold Restoration?

We feature highly-trained IICRC-certified technicians with plenty of experience with mold projects. Our crew knows mold’s behavior, how to clean it safely, and keep it from coming back inside your home or business. The process generally includes the following:

  • The identification of the moisture source, which is usually a plumbing issue that we must address before cleaning mold.
  • We assess impacted areas to determine how far mold began to spread along with salvageable items and materials. Porous things like ceiling tiles and carpeting usually always require disposal. 
  • We clean mold infestations from your home, including patches under carpeting, above ceiling panels, under cabinetry, and behind walls.

We want all of our San Antonio customers to know that there are ways to prevent mold from coming back in the future. You can start by keeping your interior humidity levels low, no higher than 50%. Ensure you have enough ventilation and fix any known leaks with your plumbing, walls, or roof. Should you have a water spill, we also suggest calling our water mitigation team to handle it. However, if you DIY, remove and replace carpeting or upholstery that has been soaked and you cannot dry it out properly.

Nobody gets the cleanup and restoration done quite like SERVPRO of Braun Station when it comes to mold damage. Call us at (210) 267-2159 for assistance!

Water Damage Results You Can Trust in San Antonio

5/17/2022 (Permalink)

SERVPRO equipment in a living room with water damage Water damages not only the structure but possessions as well. SERVPRO can help dry your San Antonio home from top to bottom.

SERVPRO Offers 24/7 Water Damage Restoration for San Antonio Residents

Once your San Antonio property gets damaged by water, you need to repair it as fast as possible. Although water is an all-natural substance, it can wreak havoc on your building materials, structural elements, and belongings. Hiring skilled water restoration technicians (WRT) is the best way to get results without all of the headaches and pitfalls of DIY methods alone. SERVPRO offers an emergency response team to help you handle water cleanup and total restoration, as needed. We’re Faster to Any Size Disaster!

We have trained technicians at SERVPRO that address your water damage in San Antonio appropriately and swiftly. Water infiltration is never anything you can put off because you risk costly secondary damage that leads to extensive repairs or a total loss of materials and contents. There is also the potential for mildew and black mold growth. 

Once you contact our customer care team, we can mobilize and have our Green Fleet at your door within hours. We inspect your property to identify the damage to formulate a course of action that allows us to facilitate water removal services and drying in tandem. Some of the items and equipment you may see us setting up once we begin include:

  • Containment to help us keep the water from migrating into unaffected areas of your home. We also work to limit the tracking of moisture and debris from one room to the next. 
  • Submersible pumps, truck-mounted extractors, rovers, and carpet wand tools help us pull up as much water as possible.
  • Dehumidification equipment helps us pull moisture from the air to restore relative humidity (RH) to the appropriate levels.
  • Industrial-grade fans, centrifugal air movers, drying mats, and other equipment to execute our drying protocols.

Remember, Not All Water Damage is Visible to the Untrained Eye

When part of your home has taken on water from burst pipes or flooding, even if the damage does not seem severe, there could be areas where water migrated that pose a threat. Depending on the layout, where the standing water is located, and where it came from, substances could contaminate the water. 

  • It is better to be safe than sorry when it comes to water restoration, so our crew utilizes moisture detection equipment like meters and sensors that allow us to find hidden pockets of moisture.
  • Some areas of concern may be tight spaces, openings behind walls, underneath cabinetry, and between your flooring layer and the subfloor below. 

Did you know? Restoration using water mitigation efforts can be less expensive than replacement! Our team constantly works to restore versus replace whenever possible – making it “Like it never even happened.”

We Evaluate and Adjust Our Drying Efforts as We Move Through the Project

Our IICRC-certified technicians understand the science behind psychometry, which involves the air and all of its properties – temperature, vapor pressure, humidity, etc. all get evaluated to ensure optimum conditions for drying and restoration. We take the time to add or remove equipment and adjust location as needed to help us achieve our drying goals as soon as possible. 

In some water-related emergencies, controlled demolition is necessary for reconstruction purposes. If drywall, carpeting, baseboards, and other elements are unsalvageable, we have trusted area contractors to handle it with precision.

When you need water damage restoration, we are here to help at SERVPRO of Braun Station. Request help online or call for 24-hour service at (210) 267-2159.

Have San Antonio Are Experts Handle Your Fire Damage

5/17/2022 (Permalink)

SERVPRO vehicles parked on the side of the road SERVPRO has the tools and equipment to remove soot after fire damage from your home in San Antonio.

SERVPRO Provides San Antonio Residents with Fire Damage Restoration

Any fire can be a frightening experience, but even more so when it occurs within your San Antonio home. Not only do you have to worry about whether everyone, including pets, got out safely, but you also need to think about items lost and the arduous process of cleaning up. DIY methods are never recommended, even if you had a small blaze in a guest bedroom due to electrical issues. Instead, calling trained fire and smoke restoration technicians (FSRT) from SERVPRO gets you proven, efficient results!

There are many working parts for any restoration project, especially involving fire damage in San Antonio. When it comes to house fire cleanup, SERVPRO has the skills and equipment to address everything, including:

  • Soot and smoke residues
  • Charred debris
  • Structural damage
  • Water used to put out the flames

All of the above elements within fire damaged homes can wreak havoc on your interior and personal belongings. The good news for many property owners is that if you act fast and hire our team, we can get in to begin fire remediation efforts as soon as possible. 

Fire Damage Inspection/Assessment

The first step our specialists take is ensuring your property is safe for entry. We look for structural issues that could jeopardize the home or pose a hazard to our crew. We then look at all soiling and water/moisture presents to select the best equipment and projects for fire restoration.

Debris Removal and Disposal

Once we complete the initial assessment and project planning, we secure the property, put containment in place, and start clearing debris from your perimeter and interior. We also have boarding and tarp-up services to handle any holes in your roof or walls, covering any broken or missing doors and windows. 

Did You Know That We Can Restore Many Contents and Furnishings?

With our restore versus replace mode of fire cleanup, we always try to clean and restore items impacted by smoke and grime from the fire. We sort through all objects, determining what can get salvaged and what is damaged beyond repair. It is essential to act quickly so corrosive soot, and smoke does not have a chance to contaminate items or destroy them further. 

  • All restorable items within fire-affected zones get carefully cleaned and deodorized.
  • We inspect and test fabrics for colorfastness and determine the best restoration methods.
  • Our crew uses wet or dry cleaning methods to help us achieve our desired result. 
  • In some cases where electronics, artwork, and other specialty items call for additional care, we have trusted specialists in the area to tackle the restoration.

No Fire Restoration Project is Complete Without Deodorization

Pungent smoke odors are present in any fire situation, so we have Odor Control Technicians (OCT) on our team to rid your building of lingering smells. We always do more than just mask odors using fragrance. Instead, our fire and smoke restoration team seek out odor sources and eliminate them entirely. We do this with specialized cleaning agents, deodorizers, thermal fogging equipment, air scrubbers, and more. 

We Want All Clients to Have a Good Experience

With any emergency in your home or place of business, you may feel an overwhelming sense of chaos. Our customer care team takes the initiative right from the start to gather information from you to dispatch a crew with everything we need. 

Call us at SERVPRO of Braun Station when you require help with fire damage. We can be reached 24/7 at (210) 267-2159.

The Role of Restoration in San Antonio Homes with Water Damage

5/16/2022 (Permalink)

a puddle of water on the hardwood floor of an apartment Dealing with water damage in the home can be overwhelming. Contact SERVPRO for certified technicians and effective water removal and drying equipment.

SERVPRO Offers Expert Water Cleanup Services

The process of dealing with property water damages is split into three categories. In the case of water intrusion, these categories are usually emergency mitigation, cleaning, and then restoration. Each of these categories is not mutually exclusive, meaning that sometimes drying a property or cleaning it can be sufficient to return it to its preloss condition.

An insurance adjuster decides the role of restoration for water damage in your San Antonio home. Our role as restoration technicians is to ensure that your home suffers minimal losses and return the property to you "Like it never even happened." Cleaning and drying wet structures or possessions are examples of our mitigation activities to reduce losses. Not all wet items need to be replaced, and, with the right equipment, many soft furnishings, textiles, and belongings can return to a good condition. However, in some situations, parts of the property may be deemed non-salvageable, in which case SERVPRO can arrange and install replacements. As water restoration providers, we can help with:

  • Ceiling leaks
  • Water mitigation
  • Water restoration

The types of activity classed as restoration by your insurance adjuster could include refinishing surfaces, replacing some of the building assembly, or replacing the ductwork in your heating, ventilation, and air conditioning (HVAC) system. High-value, good-quality items such as solid wood flooring are good candidates for restoration because they would be expensive to replace and are often resilient enough to withstand exposure to moisture. Cheap materials may also be returned due to their low cost and low resilience. These replacements are very common in water intrusion events, including drywall or carpet pads. The carpeting in your property can often be expensive and time-consuming to replace. At SERVPRO, we have a tiered showcase cleaning system that can help return these items to preloss condition through cleaning and mitigation. 

  • During restoration, special services are available, including installing vapor barriers or replacing old insulation.
  • Electrical outlets can often be replaced on ceiling fans, light fixtures, or other parts of the home's electric circuit. 
  • Sanding down cupped or warped floorboards before refinishing is another example of restoration activities. 

If your home suffers from water intrusion, contact SERVPRO of Braun Station for water damage restoration at (210) 267-2159.

How to Take the Headache Out of San Antonio Flood Damage Remediation

5/16/2022 (Permalink)

mold growing in the corner of the room on the ceiling and walls Has your home been affected by flooding? Team SERVPRO is standing by with efficient equipment and technicians who can help with your situation.

Why SERVPRO is the Flood Damage Remediation Go-To in San Antonio

Intense flooding is common in the San Antonio region, encouraged by the collision of moist, warm air from the Gulf with cooler air from the north. The air masses mix and often heavy rain results. The city’s location south of the Hill Country adds the concentration of the rain runoff from higher elevations to the situation. If your home finds itself in the path of one of the region’s flash floods you soon discover why we are a local flood remediation leader.

Since we live, work, and established our business in the area, we are extremely familiar with flood damage in San Antonio. More importantly, we commit to responding to flood calls fast and with a full complement of highly-qualified technicians and state of the art equipment. Our dedication and commitment to restoration best practices are why we deliver successful results even when the flooding is severe.

Flood damages can have long-term results when not mitigated swiftly. The structural integrity of your home can be compromised if the waters flowed in with great force. Water allowed to remain standing for longer than 24 to 48 hours exposes your home to the risk of mold damage. Years of experience and advanced training in flood damage restoration explains why SERVPRO is Faster to any size disaster, especially when it involves flood devastation.

Investment in skilled crewmembers and the most efficient equipment is why SERVPRO flood restoration projects resolve quickly and successfully. High-efficiency water extractors and pumps move the water out, and then air movers, heaters, and dehumidifiers take center stage for structural drying. IICRC-trained technicians operate the equipment flawlessly, adjusting as needed to achieve the results desired.

Pack-outs of flooding scenes contribute to excellent outcomes. Water and debris removal and drying are easier in homes cleared of contents. The skill of our production facility technicians is why SERVPRO can surprise and delight customers who feared precious heirlooms, mementos, pictures, and documents were ruined. Document freeze-drying, specialized soft-article cleaning strategies, controlled thermal drying of furnishings, and immersion cleaning tanks are just a sampling of the strategies we use to return your life to normal after flooding.

SERVPRO of Braun Station awaits your call and pledges its best effort when flooding devastates your home. Call us at (210) 267-2159 day or night year round.

How Flooding Damages Your San Antonio Home

5/16/2022 (Permalink)

a flooded living room with furniture floating everywhere in floodwater Finding the living room flooded is certainly a cause for alarm. Contact our certified team fast for water removal and storm remediation efforts.

Why SERVPRO Helps in Making the Right Decisions after Flood Damage Incidents in San Antonio

Flooding incidents are stressing to everyone they affect since they not only lead to financial losses but also are highly disruptive. Sometimes the urge to find a solution fast enough leads the homeowner to make the wrong decision, worsening the situation.

Calling SERVPRO to handle the mitigation and restoration processes in your San Antonio property can help eliminate mistakes.

Preparation of the site after flood damage loss in San Antonio helps a great deal. As the famous saying goes, failure to plan is planning to fail. Our SERVPRO technicians scope the site to establish the full extent of the loss, thus making the correct restoration plans, including deciding which equipment to use. We then create a staging area where we place all the equipment we bring to the site, which cuts down the trips we make back to the vehicles to get supplies, saving time. Laying a paper or plastic drop on the staging area also helps protect the equipment from soiling, which they can transfer to other areas of the property during cleanup.

The damage caused by flooding varies in many ways. There is a need to establish whether an incident falls under category 1, 2, or 3 of water loss to ensure the correct response. The categories depend on the level of contamination involved. If the flooding is from rainwater intruding through the roof, there is no contamination, so the priority is water extraction. For category 2 loss, the use of light protective gear such as gloves and disinfectants is sufficient since contamination is minimal. However, if it is a category 3 loss, our SERVPRO technicians need to move the people and contents from your house. We also use full PPE, Personal Protective Equipment, including full-face respirators, rubber boots, and full bodysuits.

Extracting all floodwater from the loss site and cleaning up the mess helps restore the property to its preloss state. Our SERVPRO technicians have a wide array of pumps to handle the removal. We also use different types of cleaning equipment, including pressure washers and rotating brushes to remove soils. The use of detergents and other professional cleaning agents also helps.

A properly run flood damage restoration process should help deal with an incident, "Like it never even happened." Call SERVPRO of Braun Station at (210) 267-2159 to help. We are available 24/7.

We Discuss Important Steps During Flood Cleanup in Your San Antonio Home

4/11/2022 (Permalink)

Water Damaged Floor And Wall Our experts will take care of any flood damage in your home and make it “Like it never even happened.”

Crucial Steps During Flood Cleanup in Affected San Antonio Properties  

Flooding incidents can cause many problems, but soiling the property is the main issue. The water can sweep mud and silt into the structure. The water intrusion also leads to bleeding of dyes and stains in fabrics due to chemical changes. Carrying out a thorough cleaning exercise is therefore vital to restore the property to its pre-damage state. Several steps are crucial for successful flood cleanup.

Removing All Forms of Soiling

For the flood cleanup exercise in San Antonio to bear fruit, there is a need to reach all areas soiled during the incident. Depending on the source of the water or other prevailing conditions during the incident, the sites might be widespread and affected materials vary. In cases where intrusion happens through the roof, soiling might extend beyond the ground level. Our SERVPRO cleaning specialists inspect the entire house paying close attention to concealed areas such as cabinets and contents made of fabric. We use shovels to remove sludge, silt, mud, pressure washers, or other equipment to clean the soiled areas. 

Removing Deteriorated Materials

Water intrusion affects materials compromising their structural integrity in different ways. For example, some types of insulation mat, when wet, while drywall becomes soggy and discolored. Water also affects carpets and pads. Removal of all deteriorated materials is essential during the cleanup. Our SERVPRO technicians make flood cuts removing wet drywall and creating room to reach insulation and other materials in the wall cavities. We also remove the carpet and pad for disposal.

Deodorizing All Smells

It is common for bad smells to develop when the property is affected by a flooding incident. The smell of rotten eggs, in particular, makes the home uninhabitable. Such smell is likely to develop in case of sewage backup or when floodwaters sit in the house over extended periods. Most of the smells dissipate after routine cleaning. However, lingering odors require specific deodorization efforts depending on the materials. For upholstery, our SERVPRO technicians mist on a deodorizer after cleaning. For walls and ceilings, we use a pump sprayer or ULV fogger to apply the deodorizer.


When done correctly, cleanup should help restore your property to its pre-damaged state. Call SERVPRO of Braun Station at (210) 267-2159. We’re Faster to Any Size Disaster.

Why Seek Professional Assistance for Mold Remediation in San Antonio

4/11/2022 (Permalink)

SERVPRO Van in Driveway Mold spreads quickly when the conditions are right. Contact SERVPRO to investigate the cause and remediate the damage on your property.

SERVPRO Completes All Mold Remediation Procedures in Properties Safely

Specific procedures must be followed to avoid contact when cleaning mold-infested properties. Seeking help from professionals presents the best chance of avoiding such exposure.

Performing cleaning and other mold remediation steps in San Antonio properties can disturb settled spores, releasing them into the air and increasing the inhalation chances. When SERVPRO technicians clean up a property affected by mold, we use protective equipment such as respirators to avoid this risk. We also set up containment barriers using plastic sheets, isolating the affected areas from the rest of the house. Other helpful protective gear includes: 

  • Rubber and latex gloves
  • Full bodysuits with hoods
  • Eye protection such as goggles or face masks

SERVPRO production trucks are already stocked with most of these protective gear, so our technicians do not have to source them first before using them to clean up your loss site. 

SERVPRO of Braun Station uses advanced equipment to handle mold remediation. Call us at (210) 267-2159 whenever you need professional assistance.

How Professionals Remove Water in Your San Antonio Property

3/23/2022 (Permalink)

SERVPRO restoration equipment being used in water damaged room Call your SERVPRO Franchise professional to remove water from your home. Each van in our Green Fleet is loaded with restoration equipment.

Important Milestones during Water Removal in San Antonio

Water spills can happen at any time, causing great inconvenience. Removing the spilled water to restore the home to the preloss state is also tedious, primarily if the spillage occurs when no one is around to take instant remedial action. You can ease the burden by involving a professional water restoration service. If done correctly, the process should also exceed certain milestones. 

Spilled water raises the relative humidity in the affected areas, so one of the milestones of water removal in San Antonio should be to bring such levels down. High humidity levels can cause mold development in parts of the property such as walls or even contents such as clothes and furniture. Our SERVPRO technicians reduce relative humidity to less than 60 percent within the first 24 to 48 hours after the spill helping curtail mold development. 

Many materials in the home absorb water and hold it over extended periods. Such materials include carpets, wooden floorboards, drywall, and even upholstery. Properly drying such materials is essential because the moisture contained can cause various problems, including deterioration of the structural integrity of the affected material and foul odors. Our SERVPRO Franchise professionals combine advanced moisture detection and drying techniques to ensure proper drying. We use moisture sensors with probes to check the level of moisture migration in materials such as carpets. We also have moisture meters that help us determine the actual moisture content of various materials to guarantee that they are dry. 

Even when water spills from a clean source, it can lead to soiling in various ways. Stain transfer between fabrics such as draperies and carpets is common. Water can also transfer debris such as dust in the ceiling or pet waste to other parts of the property. 

Therefore, cleaning up the affected areas is an integral part of the water removal exercise. Our SERVPRO Franchise professionals check for stains on carpets and clean them while still wet. We also check hidden areas where waste can remain hidden after cleanup to avoid problems like a foul odor that develops later. 

In case of a water spill in Leon Valley, Braun Station and Floresville areas, you can rely on SERVPRO of Braun Station to handle the removal successfully. You can reach us at (210) 267-2159 any day. We're Faster To Any Size Disaster.

Tree Damage Can Flood San Antonio Properties

3/16/2022 (Permalink)

fallen tree on roof Let SERVPRO of Braun Station take over your water damage worries in San Antonio when a tree falls on your home.

We Can Help with Your Flood Damage, as Well as Any Debris in or Around Your San Antonio Storm Damaged Home 

The Greater San Antonio area has seen substantial storms ranging from the remnants of hurricane strength systems that make landfall in Corpus Christi to tornadoes and other natural disasters that can threaten our locale. Excessive winds and torrential rainfall make a potent concoction that can spell disaster for trees on your property, especially if they are already compromised. A fallen tree that hits your home can leave openings and wide gashes accessible to water runoff and direct rainfall.

Flood damage in San Antonio homes can happen in several ways, but when tree damages have led to the flooding, you have more than one concern to face. Not only do you have to address the standing water in your home that continually worsens, but you also must address the structural damage of the tree and its removal. Fortunately, our SERVPRO professionals have gotten equipped to help you handle all these concerns.

With a team of contractors under our roof, we can approach these storm damages with confidence and experience. Not only can we address temporary boarding and tarping of breaches in your home’s exterior, but these same professionals can oversee the removal of the tree to prevent further structural compromise. Once we complete the mitigation work inside the house, our restoration professionals can repair and rebuild areas of the property damaged by a falling tree.

Addressing the flooding inside the house is also an important step that must begin immediately. Standing water can quickly absorb into materials and surfaces, so our SERVPRO team utilizes efficient extraction tools and drying equipment. From our portable sump pumps and trash pumps to our air movers and dehumidifiers, we can quickly gain control of a flood loss situation to protect your home and its contents.

As tricky as flood loss situations can be to navigate, they can be even more challenging when you include the removal of a tree and the destruction it can cause your home. Whenever these situations arise, you can count on the fast response and expertise of our SERVPRO of Braun Station team to help however you need. Give us a call whenever disaster strikes at (210) 267-2159.