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We are Cleaning Experts

3/26/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Alamo Heights, 210-822-2063

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Do You Know How to Remove Water from a San Antonio Vending Machine?

3/24/2020 (Permalink)

Woman with red hair standing in front of vending machine Water damage occurs in vending machines, too. SERVPRO has the know how remove the water and get your vending machines back in the snack business.

Commercial Water Removal for a San Antonio School Vending Machine

Vending machines are one of the fixtures that a business can count on to work with minimal maintenance. Specialists can handle them if there is a problem in many cases. However, what do you do when excess condensation from the machine caused by damaged parts creates water damage on the floor underneath? Many business owners may not realize the issue until it has penetrated and potentially damaged their flooring.  

If your San Antonio property requires commercial water removal from IICRC-certified professionals, SERVPRO techs are ready to assist you. The goal of mitigation is not just to clean surfaces after a disaster, but to restore them as carefully as possible to their preloss state. Maintaining a clean and sanitary space is especially important for school systems, where requiring high sanitation standards ensures the safety for students and faculty alike.

Preventing Vending Machine Water Damage

There are a variety of points of failure in a vending that can cause water damage. Keep an eye out for the following:

  • Compressor problems like low freon or a short-cycling thermostat can create excess frost or condensation. 
  • A vending machine door that is overly tight can create excess water by damaging the seal, meaning small gaps of air create temperature fluctuations that cause condensation. 
  • Inner door gaps or a sagging gasket can also create condensation-causing temperature fluctuations. 
  • Check for leaks under the machine. An overflowing drip pan can be enough to cause water damage. 
  • Make sure the temperature in your vending machine is 38 to 43 degrees Fahrenheit.

How SERVPRO Restores Your Facilities

If the water damage is on a polished concrete floor, the floor likely contains a seal with a vapor barrier sealant, meaning the liquid can potentially spread until it saturates nearby surfaces, which can lead to water damage to the wall behind the machine. SERVPRO techs can drill small holes into the wall to ventilate and force air into these cavities to remove water from the interior. Techs can apply EPA-registered antimicrobials to prevent mold growth on porous surfaces like sheetrock or brick.  

SERVPRO of Braun Station can ensure that your establishment looks, "Like it never even happened." Call (210) 267-2159 for mitigation services that can get started within hours of your initial contact.

More about San Antonio.

SERVPRO of Braun Station Professionals are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Braun Station is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Braun Station, 210-267-2159

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Is Water Damage Hiding in Your San Antonio Crawl Space?

3/11/2020 (Permalink)

SERVPRO drying equipment stacked inside of storage facility No matter the location of the water damage, SERVPRO of Braun Station is equipped and ready to dry your home.

Water Removal Challenges in San Antonio Crawl Spaces

If your San Antonio home’s crawl space fills with water after a water heater ruptures or a supply line leaks, you must act. Even though the crawl space is not a living area like a basement or walk out, water can destroy essential structural elements, increase humidity levels in occupied spaces, and contribute to mold growth and damage. Our team of managers and technicians know how to get rid of the water safely and completely.

Safety First

When we plan a water removal project in San Antonio, keeping you and your family as well as our workers safe is paramount. We need to recognize, control, and adapt the extraction and drying process when the health and welfare of anyone involved could be compromised. Safety issues when working in a crawl space include:

  • Cramped and confined conditions
  • Potential of settling (compression of already close space) or even collapse of the overhead structure
  • Mold growth
  • Animals and insects
  • Utility lines threaded through or immediately above the space
  • Contaminants in water and the air (mainly when the floor is dirt and if vapor barriers are damaged or missing)

Water Removal Techniques

It can be challenging to get other types of water extraction equipment in the tight spaces of a crawl space, so the go-to water removers used by SERVPRO are submersible pumps. Because they are gas-powered, access to electricity is not relevant for their use, preventing any delays. Due to the hazardous materials potentially present, our technicians suit up in personal protective equipment (PPE) to work inside or when receiving bagged debris like wet insulation from other team members. Our technicians might need to squeeze into access points to dig a shallow trench directing water to the pump. 

Drying the Space

SERVPRO crew members need to assess all aspects of your particular crawl space to plan the most efficient drying approach. Actions taken include the following, adapted for your home:

  • Block foundation vents unless outdoor conditions support an open drying system.
  • Position air movers and dehumidifiers in the crawl space if space permits.
  • Create tented areas inside the crawl space to speed drying.
  • When lack of space prevents the installation of equipment consider options:
  • Remove sections of the subflooring above to gain access.
  • Use flex hoses as ductwork to allow air movement out of the crawlspace and to direct warm, dry air inside.
  • Dirt floors might need coverage with heavy-duty plastic sheeting to prevent the wet ground from slowing or preventing drying.
  • Periodic moisture monitoring must occur during the drying process

SERVPRO of Braun Station is ready to follow the water after a plumbing or appliance breach, even under your home’s living areas. Call us at (210) 267-2159 for an evaluation of your crawl space issues.

More about San Antonio.

SERVPRO of Braun Station Can Help Those in San Antonio

3/10/2020 (Permalink)

Several white question marks with a blue question mark in the middle and a red question mark in the front of them all SERVPRO of Braun Station cares about helping our community with their damage remediation and restoration needs.

We at SERVPRO of Braun Station know that you have many choices of damage remediation and restoration providers when you have a fire, water, mold, or bio-hazard damage.  That is why we strive for the best customer service from the moment that you call.  Several of our employees and our owner have been through water and fire damages, so we understand how stressful they can be.  Your world goes from one of safety and comfort to complete chaos in mere moments.  That is why we have trained professionals ready to help.

What is the SERVPRO of Braun Station difference?

  • Locally owned and operated in San Antonio
  • Family owned
  • Employees at all levels have completed the appropriate IICRC training
  • Use of the newest technology for all remediation needs
  • Full service SERVPRO that offers reconstruction services too
  • Track record of quality customer service

When the unfortunate occurs, SERVPRO of Braun Station cares about not only your house, but your family too.  We are here 24/7 to help and are a phone call away at (210) 267-2159.

When Your San Antonio Commercial Property Falls Victim to Water Damage

3/3/2020 (Permalink)

Standing water on floor of commercial property When your commercial property experiences water damage, call SERVPRO. We can handle all your water damage restoration needs.

Understanding the Need for Tear Out/Demolition Strategies After Commercial Water Damage in San Antonio

After a substantial plumbing leak or equipment malfunction in your San Antonio commercial property, you hope for a fast and successful recovery to get back to business as usual. Our highly qualified Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians might dismay your team when recommending a step that feels like an amplification of the chaos and destruction rather than part of a solution. The following are reasons we must pursue partial demolition after a water loss.

Safety Considerations

Water damage in your San Antonio commercial property must always be assessed initially from a safety standpoint. When we arrive, our crews are ready to begin emergency services, but wait until our project manager scopes for hazards exposing you, your workforce, and our employees to risks that could cause injury or even death. Saturated and deteriorating building materials can fall, topple, and fail to provide structural support underfoot or side to side. To mitigate the chance of continuing damage and clarify the extent of the destruction, we might perform the following actions and more. We adhere to local building regulations after consultation with your insurance company and structural engineers if required.

  • Pull down waterlogged ceilings
  • Remove crumbling drywall and insulation
  • Remove soaked carpet and padding
  • Pull up buckled wood or laminate flooring
  • Clear away dislodged ceramic or other tiles

Creating Access for Water Removal and Drying

Often water migrates far from the original loss. SERVPRO technicians use a range of tools to map out the dimensions of the water spread, including building cavities or recesses where water lies trapped. Because water continues to destroy structural components and moisture provides the perfect environment for mold growth if not removed within 24 to 48 hours, we must be creative in releasing hidden caches of water and planning for efficient drying even in confined spaces. Ways we accomplish these goals include:

  • Flood cuts several inches above the water line on wet drywall to release water and allow warm airflow for drying
  • Drilling holes in mortar joints in cinder or concrete block construction
  • Strategic removal of baseboards and flooring to allow extraction of water between walls and in layers of subflooring
  • Drilling or cutting holes in salvageable structures to allow hoses or other connections to suction water out and/or direct warm, moving air in to normalize the moisture load in building materials

SERVPRO of Braun Station uses planned demolition techniques for project safety and to remove water and dry out moisture fast, then helping arrange for rebuilding. Call us at (210) 267-2159 to arrange an assessment after your commercial water loss.

More about San Antonio.

When San Antonio Bathrooms Need Professional Water Removal Services

2/21/2020 (Permalink)

SERVPRO technician working in tub of water damaged bathroom Bathrooms are common places for water leaks to occur. You can trust SERVPRO to professionally restore your home.

Taking Care of Bathroom Water Removal in San Antonio

While bathrooms are well-equipped to handle large amounts of moisture, that does not mean it can withstand every drop of water. It only takes a small crack in your pipes or vulnerabilities in your shower installation to allow for moisture and microbes to damage this vulnerable part of the home. You can rest knowing there is a team that can take care of consumer-grade products, not designed to handle water damage, especially not behind structures.

If your San Antonio bathroom needs water removal services fast, IICRC-certified SERVPRO technicians are available to restore your home to a preloss condition. SERVPRO technicians receive extensive training in water damage mitigation, drying, and cleanup for the benefit of homeowners who have suffered a disaster. The goal is to restore a structure while preserving as much as can be safely salvaged after damage occurs. 

Checking Your Shower for Water Damage

  • Test the flooring. Is it soft or squishy when you step on it? Do you notice dips or other peculiarities? If your home has a plywood subfloor, water may have affected it. Without fast action, the wood can eventually rot and create safety issues for your home. 
  • Use your nose.Have you noticed any musty or damp odors in your bathroom, even after cleaning? There may be water damage behind your walls.
  • Check for mold.One of the most obvious signs of water damage to your bathroom is mold growth. While you can remove mold from surfaces yourself, the chances are that there is more in the structure if it was able to grow on a surface in your bathroom. 
  • Check your walls.Do you notice any warping, softness, or crumbled drywall? There may be water damage lingering nearby. Paint and wallpaper can stain or start bubbling and peeling from exposure.

Should you notice any of these signs, have a professional evaluate your home immediately for water damage

SERVPRO's Extraction Tools

This team uses cutting-edge extraction tools to handle a variety of water damage situations. For hard-to-reach moisture from leaks or inside structures, portable extraction wands are the go-to tool. The extraction process must be thorough to ensure more effective drying and disinfection. 

If damage to walls behind your shower is extensive, some demolition may be required to preserve the integrity of the structure. If contents need removing from the property for any reason, we only perform it with documentation of the removal and the informed consent of insurance adjusters and property owners. 

SERVPRO of Braun Station can leave your home looking, "Like it never even happened." When you need disaster cleanup, you can call (210) 267-2159 to have a team at your residence within hours. 

More about San Antonio.

Your Guide to Fire Preparedness in the Workplace | SERVPRO® of Alamo Heights

2/20/2020 (Permalink)

a green exit sign surrounded by flames If your business has experienced a fire, call SERVPRO of Alamo Heights. We provide a full service from mitigation to restoration.

When considering the risks your business might face, competition and industry-specific problems may come to mind, but it is important to consider fires as well.

Fires in commercial buildings happen quite frequently and can be dangerous, especially if the employees on-site are not prepared in advance for what to do.

To reduce your risks and make sure your business handles an emergency scenario as efficiently as possible, preparing in advance for a fire is wise. Knowing your risks, practicing evacuations and making sure everyone is aware of various fire safety measures is key to reducing your liability and making sure your business can recover quickly after a fire occurs.

Fire Preparedness in the Workplace

Follow code guidelines and inspection schedules. Your business should be up to date on fire codes set forth by the National Fire Protection Association regarding fire equipment and testing. Make sure you know when to perform your monthly tests of alarms, as well as when to work with your local fire department for more in-depth inspections.

Identify your specific risks. Every industry will have different fire risks associated with it, and it is a wise idea to assess what your specific risk profile looks like. While for some businesses, their biggest fire hazard will simply be the staff kitchen, others may have flammable chemicals or other machinery to contend with during the fire preparedness process as well.

Create (and practice) a fire evacuation plan. Identifying multiple ways to exit your building during a fire and practicing fire safety drills with your staff will ensure everyone knows exactly what to do if a fire should break out. Panic can spread through a group quickly, especially if they are unprepared for the situation, so making sure everyone knows what to do is a wise time investment as a business owner.

Have regular fire safety seminars with staff. Hosting fire safety seminars with your employees on a regular basis will also go a long way for fire preparedness. Review items such as locations of fire extinguishers, when and how to set off the fire alarm manually, and any other industry-specific knowledge that might benefit your workers and increase safety for everyone.

If your business has experienced a fire, we’re here 247 to respond and begin restoration. Call us today to learn how we can help you.

Flood Damage in San Antonio Kitchen Needs Extensive Cleanup

2/14/2020 (Permalink)

Person with gold and green boots and black pants standing in a pool of water Don’t let flooding wreak havoc in your San Antonio Home. Call the experts today at (210) 267-2159.

SERVPRO’s Rapid Response and Training Can Save Your Home from Further Flood Loss

Dealing with flood damage is something no homeowner wants. However, when it happens, the cleanup needs to begin quickly, or the amount of loss has the potential to increase. 

When flood damage in a San Antonio home happened, the water pooled around an exterior door leading to the kitchen. The homeowner moved some small items up and off the floor but could do little else. 

Locating Areas of Moisture

Even though SERVPRO techs arrived quickly after the initial call for restoration services, much of the water had receded. The techs use their moisture detection equipment to locate moisture under floors and behind walls.

Fast Extraction

Once the loss area has all the areas of moisture identified, the techs extract the water using portable pumps. The detection equipment showed moisture in the subfloor, so the techs carefully removed the tile to open up the substrate for drying. The toe kick under the cabinet required removal, so the extractions wands could get underneath and allow airflow. The baseboards around the room were removed and inspected for the potential of cleaning and reinstallation to save the homeowner the cost of replacement.

Drying Challenges

SERVPRO techs set up a plastic tent over the exposed floor and created tubing from air movers to direct the warm, dry air directly over the substrate to concentrate airflow over the subfloor. Dehumidification equipment worked to port away the captured airborne moisture to rapidly dry the loss area. Specialized drying equipment such as the Injecti-Dry system is ideal for forcing air where the baseboards got removed or under cabinets to ensure those areas attain drying goals. 

Deodorization is a Must

To ensure the musty calling card smell of water does not remain in the home, the technicians use various odor control methods depending on the scale of the issue to leave the property smelling as clean as it looks.

SERVPRO of Braun Station at (210) 267-2159 has the equipment, experience, and certified technicians to handle any type of flood damage in your home and is available 24/7 to make it "Like it never even happened."


Learn more about San Antonio.

We Are Commercial Water Removal Experts in San Antonio

2/7/2020 (Permalink)

A large empty warehouse with grey floors and white steel rafters Water damage in your San Antonio business can cost you a lot. Don’t let it cost you anymore business than you have to, let SERVPRO help.

San Antonio we are ready and prepared to be there for your commercial water damage.

When a vast San Antonio commercial building, like a warehouse or a bus garage, suffers from a supply line leak, the quantity of water let loose inside can be substantial. Even if you have a high-quality and committed cleaning staff, managing tremendous amounts of water pouring into your building can quickly overwhelm your on-site housekeeping crew. A half-inch pipe spews 50 gallons per minute. Larger pipes up to four inches in diameter can unleash 3,400 gallons per minute. Conventional cleaning equipment is not up to the challenge.

We’re Faster To Any Size Disaster

We respond quickly to a major water loss, turning off the water main immediately upon arrival if needed before planning your water removal project in San Antonio. If the electricity is off as a safety measure, we do not miss a beat. We put into operation a fleet of high-capacity gas-powered pumps and truck-mounted water extractors. Because our service vehicles stock multiple pumps and onboard powered, it is relatively straightforward for us to scale up our response to your water loss. We arrive promptly and roll out the needed equipment, ready to pull liquid water from all areas affected.

Moisture Detection and Metering

Our emergency response team initially focuses on the visible water, but even more crucial are efforts we take to search for water migration patterns in your commercial building. SERVPRO employs the following tools to locate hidden water and determine saturation levels in porous materials to inform drying goals:

Thermal imaging cameras

Using temperature variations recorded, technicians can pinpoint building cavities that likely hold trapped water.

Moisture detectors

Prongs sample materials, indicating if water is present. Detectors help us outline the perimeters of the total water incursion, so we do not leave any moisture lingering and destroying materials or encouraging mold growth.

Moisture Meters

The devices measure the amount of moisture in porous materials. We also use them to establish and monitor progress toward drying goals by providing data on unaffected structures within your commercial building.

Rely on SERVPRO of Braun Station to respond to the scale needed to resolve substantial water removal challenges in your commercial building. Call us at (210) 267-2159 round the clock for help within hours.

To learn more about San Antonio, click here.