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Fire & Water - Cleanup & Restoration

What Should Inform the Decision to Hire Water Restoration Companies In San Antonio?

8/13/2020 (Permalink)

SERVPRO air movers being used in kitchen This is some of our restoration equipment being used to dry water damage.

You Can Hire SERVPRO to Help Manage Any Water Loss, Salvage Materials and Improve the Overall Speed of the Restoration  

Deciding whether to hire a professional to help with mitigation of water loss in your property or not, might be harder than it seems. Alternatively, you may be left with doubts on whether the one you choose is the best to tackle the problems water leaks introduce in your property. SERVPRO is one of the top San Antonio water cleanup and restoration companies that offer services, which can match your needs. 

Are there Loss Specific Issues that Influence the Choice of Water Restoration Companies in San Antonio? 

Your search for a company should factor in certain aspects of the loss like: 

  • Loss size versus the company's capabilities
  • The chances of hidden problems in a specific incident
  • Presence of dangerous materials at the loss site 

Water loss incidents in San Antonio vary in many ways, including the intensity or the size of affected areas. In most cases, the decision to seek help from a professional is made because the affected party cannot resolve the problem. Therefore, the chosen company should have sufficient capacity to handle the challenges the restoration process presents. 

SERVPRO has sufficient resources in terms of skills and equipment. We have IICRC certified technicians in fields such as: 

Our technicians undergo a 10-hour general and construction industry training by OSHA, thus equipping them with sufficient skills to address any issues that arise. We also have a wide range of equipment to handle all aspects of water removal from early-stage inspection to finishing processes such as deodorization, eliminating traces of the damage, "Like it never even happened." 

Is the assessment of water damage likely to change midway through the restoration? 

It is possible to discover that the San Antonio water spill's damage is worse than the initial assessment revealed. With this in mind, you should choose a company that can seamlessly upgrade the restoration process to tackle the new issues discovered. Some typical problems that can complicate water damage than assessed initially include:

  • Undiscovered deterioration of materials in hidden areas
  • Secondary problems such as mold development
  • Presence of moisture in unexpected areas 

Our SERVPRO technicians anticipate the likelihood of water intrusions being difficult than expected and therefore take a comprehensive approach when trying to resolve the problems at your premises. We start the restoration process with a thorough inspection of the affected property. We use various types of equipment, including penetrative moisture meters and thermal cameras, to trace moisture migration around the property. Our production trucks are also fully packed with all resources we might need for additional restoration processes. For instance, we bring extra equipment to the loss site, including: 

  • Hoses
  • Portable heaters
  • Power generators 

Hazardous materials can delay or halt the restoration as the service provider ponders ways to handle them. Various materials, including asbestos and lead paints, can cause harmful health effects. Our technicians have protective equipment, including gloves, rubber boots, and respirators for protection when handling hazardous materials. We also have contacts of specialty restoration services that can safely remove and dispose of materials such as asbestos. Therefore, delays to the restoration process are minimal when you hire us. 

Should the choice of a restorer depend on the interaction one has with the company? 

Although you may be desperate to remove the water from your home, the quality of service you receive from a restoration company is equally noteworthy. How representatives from the service provider treat you or your property will dictate your decision.

Our SERVPRO technicians make an effort to ensure you are comfortable with our presence at your property, and with the actions that we take while mitigating the loss. For instance, our technicians bring disposable shoe covers when entering your property, thus protecting your floor covers. We also seek affirmation on whether the spot we choose to park our vehicles is ideal. Our customer service staff is reachable 24 hours a day, giving you confidence that we have your best interests. 

Time is also a significant factor when mitigating water loss. Being a locally owned company helps minimize delays, unlike an operation based in a different city. We commit to send a team to your property within 4 hours of loss notification. Such timely response helps prevent long-term problems such as mold, rot, deep staining, and other issues that develop if your house remains waterlogged for periods exceeding 24 hours. 

SERVPRO of Braun Station can help you regain control when water spills affect your Leon Valley, Braun Station, or Dilley properties. Call us at (210) 267-2159.

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