If you have a fire or water emergency, please call us now at (210) 267-2159

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Fire & Water - Cleanup & Restoration



A Single Candle Threatens a Braun Station Home

Scented candles are an excellent way to make your home smell inviting, but they can also be a source of trouble. In this home in Braun Station, a candle over its fireplace marked the beginning of a series of unfortunate events. Flames erupted, and smoke and soot traveled and settled throughout the house. When the homeowners surveyed the damage, they reached out to SERVPRO for our expert advice in removing traces of the fire and bringing their home back to pre-fire conditions.

In most fires, some items need to be entirely discarded for safety reasons, and in this home, our SERVPRO crew took care of removing them. Simultaneously, we began to deep-clean furniture and textiles in the house using equipment that helps loosen up the particles for easier cleanup. The damage, however, was also structural, as is evidenced by the exposed wall. When this happens, we coordinate with any necessary contractors to address structural needs and keep a safe working environment.

The homeowners were surprised by how far the soot and the smell had traveled. Ventilation systems provide an easy outlet for ashes and odors to circulate throughout the home, which is why our SERVPRO crew focuses on cleaning those ducts as well as each affected surface. To purify the air, we rely on equipment capable of eliminating and neutralizing the smell molecules and adding deodorizing solutions throughout the house. Air scrubbers and ozone generators are two examples of equipment we may bring into your home to clean the air.

Most fires also present a challenge due to the water and extinguishing agents used to get it under control. Humidity levels tend to rise, adding an extra layer of complexity to the restoration efforts. Our air circulators and desiccants help us keep it under control as we return your home to normal.

A fire in your home can be overwhelming and hard to manage, but calling SERVPRO of Braun Station at (210) 267-2159 is the best decision you will ever make. Our team is quick to arrive and comprehensive in its assessment of the damage. Together, we can lay out a plan for a complete restoration, including repairs, coordination with contractors and insurance, and move-out services. Our goal is to leave your home “Like it never even happened.”